The aim of our business is simply to treat our customers as we like to be treated. To that end we have the following rules:
- All work is done against a fixed quotation therefore the price agreed is the price you pay.
- We will work at a time convenient to you the customer including outside office hours and weekends.
- We aim to start work at an agreed time, unfortunately the nature of the work and travelling between jobs can create unforeseen delays and we make every effort to keep you informed to ensure we do not inconvenience you.
- All our work is guaranteed and in the unlikely event of problems we will correct any defects free of charge and at the earliest opportunity.
- We are clean and tidy in our work and aim to create as little disruption to your home or business as is possible
- We are polite and courteous at all times.
- We do not require payment until the work is completed to your satisfaction. The only exception is if non standard special materials are required at which time we will ask for a deposit against the cost of the materials.